Don’t just take our word for it..take theirs!FACT: Over 99% of Genumark’s deliveries are on-time.
FACT: Genumark has over 2,500 active accounts. We must be doing something right!
Genumark was able to source and deliver exceptional promotional materials to support the launch of a new product. They were able to find the right product, customize it to meet our needs and deliver within very tight timelines. The staff is highly knowledgeable and professional and provided great support throughout the process. I would definitely look to Genumark again to help support future initiatives.
Jeffrey D. Smith
General Manager, CIBC
“In October this year, BC Housing launched its first branded items initiative, alongside another initiative which saw close to 100 employees being given the opportunity to receive a free BC Housing branded jacket. I wanted to take this opportunity to extend my thanks and appreciation to your company, in particular two of your members of staff who helped me deliver these projects to the organization.
From the early stage of this project, when I was investigating different options, Trisha Miller provided me with timely responses to all my questions (and there were many!). She was so friendly, helpful and communicative; it became clear to me very quickly that Genumark was head and shoulders above the other companies.
When the branded items initiative was up and running and orders were coming in from our staff, Trisha was once again there to quickly answer questions, provide sizing charts, and be helpful in any way she could. There was even a time when she was on holiday and still responded to a question I had!
Finally, once we had placed our order with Genumark, I began receiving the different design options for the logo on the items. Jane Wellman provided me with these and also impressed me with her timeliness and friendliness.
Good communication and customer service are, in my mind, two very valuable characteristics of a public-facing company, and I wanted to let you know that these two staff members, particularly Trisha, went above and beyond in both these areas, they truly are a credit to your company. We will continue to use Genumark for any future branded item orders, and I won’t hesitate to recommend this company to anyone that may be considering a branded items initiative.”
Employee Engagement Coordinator, BC Housing
“Dear Colleen, Thank you very much for the assistance provided by you and Jonah earlier this week when you helped me get a ‘special plaque’ at the last minute! Your customer care and attention is noted and I will always think of GENUMARK in future for such items.
Once again, THANK YOU for the hard work and efforts made to ensure our Party was successful!”
Senior Executive Assistant, Allstream