ISO 9001:2008

Genumark is certified as an ISO 9001:2008 company. Our quality assurance program ensures that we maintain high quality standards and provides a mechanism and process for continuous improvement. In this regard, Genumark focuses on the following:

  • Satisfying customer expectations
  • Identifying key processes based on customer expectations
  • Selecting metrics for key processes
  • Tracking performance metrics through time
  • Establishing a correlation between internal measurables and external performance
  • Making adjustments on a continuous basis in order to improve customer satisfaction.